The Communications and Marketing Team - What We Do

The team has a wide-ranging remit for internal and external communications and marketing.

1. Media Relations
We act as the City Council's press office and deal with around 1,000 enquiries a year from journalists representing local, national and technical media along with film companies and PR agencies.

All enquiries are logged and our performance target is to reply to 80%+ within one hour and the remainder within the same half day period. All press releases are issued through the unit and are posted on the website.

2. External Communications
The team produces various official council publications - including the quarterly City Life tabloid paper - and co-ordinates departmental publications. The team also has a leading role to play in consultation exercises with local residents and businesses.

3. Internal Communications
Staff in the team are responsible for ensuring that good two-way communications exist with staff. A quarterly  newsletter is produced and regular staff focus groups help ensure that important management information finds its way to staff at all levels of the organisation.

4. City Council Website
Editorial control of the content of the website is another important role and the team undertakes the Webmaster and Moderator functions on the site.

5. Corporate Identity
Clear and consistent branding is important to any large organisation - and no less so to local authorities. Responsibility for the use of the council's corporate identity rests with the team.

6. Marketing
The team helps to co-ordinate marketing of services and activities within the City Council. It also works with outside partners to help promote the City itself to visitors and tourists.

Communications Staff

Awards

	LG Communications Reputations Awards 2008 Bronze Award - District. For the district council that provides the best example of implementing the reputation project. Bronze Award - Parking Communications. For the authority that has most effectively explained why parking controls are necessary in their area.
	LG Communications Reputations Awards 2007 Highly Commended - District Reputation. For the district council that provides the best example of implementing the reputation project. Silver Award - Best Reputation Story. For the authority which generated the best positive story about local government in the national media.
	LG Communications Reputations Awards 2006 - Commended Category 1: Media Relations.  For the authority that provides the best example of actions to manage the media effectively to promote and defend the council.
	Regional Winners Chartered Institute of Public Relations 'Pride' Awards 2006 / 2007

Local media

The main local media covering the City Council area are listed below:

The Citizen
6-8 The Oxebode,
Gloucester GL1 1RZ
Tel: 01452 424442:
Website: www.thisisgloucestershire.com

Gloucestershire Echo
1 Clarence Parade
Cheltenham
Gloucestershire GL50 3NY
Tel: 01242 271900
website: www.thisisgloucestershire.com

Western Daily Press
Temple Way
Bristol BS99 7HD
Tel: 0117 934 3000

BBC Radio Gloucestershire
Portland Court
London Road
Gloucester GL1 1SW
Tel: 01452 308585
E-mail: radio.gloucestershire@bbc.co.uk
Action Desk: gloucestershire.actiondesk@bbc.co.uk
Website: www.bbc.co.uk/gloucestershire
Wavebands: 104.7FM; 1413AM; 95FM(Stroud); 95.8FM(Cirencester)

Severn Sound Radio
Bridge Studios
Eastgate Shopping Centre
Gloucester GL1 1SS
Tel: 01452 313200
E-mail: mailto:reception@severnsound.musicradio.co.uk
Website: www.severnsound.co.uk
Wavebands: 102.4FM

ITV West
Gloucester Office: Navigations House
Commercial Road, Gloucester
Tel: 01452 309666

Main Office: 470 Bath Road, Bristol, BS4 3HG

Tel: 0117 972 2722
Website: www.itvlocal.com/west
E-mail: itvwestnews@itv.com

Phone in a news story: (recorded message) 0845 6020845

BBC TV West
Broadcasting House
Bristol BS8 2LR
Tel: 01179 732211
Website: www.bbc.co.uk/bristol

BBC TV Midlands
Broadcasting House
Pebble Mill Road
Birmingham B5 7QQ
Tel: 01214 328888

Permission to Film in Gloucester

The City Council is a member of the South West Screen Film Friendly Group and is  keen to encourage film and television companies to film in and around the city.  Help and assistance to do this will be provided wherever possible.

For information, advice and permission to film, contact the Communications and Marketing Team: marcus.grodentz@gloucester.gov.uk Tel: 01452 396133

If you would like permission to film on North Quay at the Docks, in Kings Square or at certain other locations in the City Centre, then you must complete this permission form: Click here to download Permission Form.

Film Locations

Latest News: Stars of the new Movie Outlaw talk to the City Council Press Office - www.gloucester.gov.uk/outlaw

Gloucester has been a popular location for film and television programme makers for many years.

Click here to find out more.

Contact Us
The Communications and Marketing Team is responsible for issuing all press releases on behalf of the city council. If you have a media enquiry please contact us on: 01452 396133 or email:marcus.grodentz@gloucester.gov.uk.

Address: North Warehouse, The Docks, Gloucester GL1 2EP.

Photographs
The press office can supply pictures from its photo library for media use - newspapers/trade/technical and professional magazines.

Photographs required for commercial or other uses will be recharged at a cost of £75 per image.

The Communications and Marketing Team carries out its work in accordance with the Code of Practice on Local Government Publicity, issued under the Local Government Act 1986 (amended 1988 and 2001).

Last Updated: 04/09/07